Terms and Conditions (customer-friendly version)

Welcome to Nearly New Sofa Co.!

Dear valued customer, please take a moment to review our terms and conditions to ensure a delightful shopping experience with us.

1. Introduction

Before you proceed with your order, we kindly ask you to read and understand the terms and conditions outlined below. By placing an order with Nearly New Sofa Co. Ltd, you agree to be bound by these terms.

2. About Us

Nearly New Sofa Co. Ltd, trading as NEARLY NEW SOFA CO. LTD, is a registered company in England and Wales (Company No. 13896669), located at 3, 13 Tilehurst Road, Berkshire, RG1 7TP. You can contact us via email at info@nearlynewsofaco.com.

3. Shopping Eligibility

To make a purchase from our website (nearlynewsofaco.com), you must be at least 18 years old and eligible to enter into a contract.

4. Goods Description and Availability

The goods displayed on our website are described for illustrative purposes. Minor variations in size and color may occur. For custom orders, please ensure accurate information is provided. All displayed goods are subject to availability. We may make necessary changes to comply with laws or safety requirements and will notify you accordingly.

5. Privacy and Personal Information

Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy. By placing an order, you agree to receive communication from us via email or other electronic methods.

6. Ordering Process

The goods displayed on our website do not constitute a contractual offer. We reserve the right to reject orders for any reason, with prompt communication of the reason if applicable. The order process is detailed on our website, allowing you to review and amend any errors before submission. A contract is formed upon your receipt of an email confirmation.

7. Price and Payment

The prices listed on our website, along with any additional charges, are as displayed at the time of order. Prices include VAT. Payment is required at the time of order placement.

8. Delivery

We aim to deliver your goods to the specified location within the agreed period (2-5 days). In case of a delay beyond 30 days, you have the option to treat the contract as ended. Additional storage beyond 30 days incurs a fee of £30 per calendar month. Delivery outside England, Wales, and Scotland may involve additional duties or taxes.

9. Risk and Title

The risk of damage or loss of goods passes to you upon delivery. Ownership of goods remains with us until full payment is received.

10. Withdrawal, Returns, and Cancellation

You can withdraw the order before the contract is made without providing a reason. The cancellation period is 14 days, and you can exercise your right to cancel within this period. Returned goods must be sent to 62 Portman Road, Access Self Storage, Berkshire, RG30 1EA.

11. Conformity

We are legally obligated to supply goods that conform to the contract, meeting quality standards and specifications.

12. Privacy Compliance

We respect your privacy and adhere to Data Protection Laws. For any privacy-related concerns, please contact us at info@nearlynewsofaco.com.

13. Liability

While we don't exclude liability for fraudulent acts, injury, or negligence, we are not liable for unforeseeable losses or losses to business.

14. Governing Law and Disputes

The contract is governed by the law of England and Wales. Disputes will be resolved in the courts of England and Wales. Complaints can be addressed by emailing info@nearlynewsofaco.com.

15. Customer Support

For any issues with your order, please email info@nearlynewsofaco.com. We are here to help and aim to resolve any problems promptly.

Thank you for choosing Nearly New Sofa Co. We appreciate your trust and look forward to providing you with quality goods and exceptional service.

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